Returns and Refunds
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one of the same value. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
You should return the products to us as soon as possible and in any event no later than 14 days after the day you inform us of your wish to return the products.
If you are returning your order because you've changed your mind, please note that you will have to pay the costs for returning the goods if the goods have already been despatched.
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, please ensure you return them to us within 21 days of receiving them. In this case, you will be offered an exchange or a full refund, after we have received the returned products. In the event of damaged or faulty products or products that do not correspond to the description given at the time of sale, we will pay for additional postage costs.
Your refund will be processed within 14 days of us receiving the goods back.
Nothing in these Terms and Conditions affects your statutory rights as a consumer.